The domestic soul-like action game "Ming Ming: The Feather of the Yuanxu" was officially unlocked and released today. Just one hour after the game was launched, the number of Steam online players exceeded 100,000, which shows the high popularity of "Ming Ming: The Feather of the Yuanxu".
However, surprisingly, the Steam version of "The Last Ming Dynasty: The Feather of the Yuanxu" was not smooth, and a large number of players, especially domestic players, left negative comments very angry.One of the problems that was commonly reported by a large number of players was that the price of the first release area was reduced, and the standard version could receive the reward of the luxury version, which was equivalent to the players who pre-ordered the luxury version in China who became clowns, "spend more money but became a big injustice", and were stabbed hard.
Regarding this storm, the official announcement of the first day apology was soon issued.
Regarding the price reduction in the outside area, the official explained that "due to the wrong backend configuration, prices in some areas are abnormal. We are currently in urgent need of contacting Steam for correct price callbacks."
For the most important issue - the pre-order reward error, the official blames it on "technical reasons". There are "bugs" of sending wrong rewards for the regular and deluxe versions, which will be fixed in the next patch.
At the same time, the official also announced that it would compensate players, "the free copy of the original soundtrack of the game will be given to all players who purchase the game", and a new exclusive set will be given to players who purchase the luxury version.
Announcement on the first day of release of "The Last Ming Dynasty: The Feather of Yuanxu"
First of all, we would like to express our most sincere apology to all players who follow and support us!
We have observed a lot of feedback on issues such as game optimization performance not meeting expectations, errors in pre-order rewards, and abnormal prices in some out-of-town areas.These problems should not have arisen, which brought trouble and bad experience to everyone, and we feel deeply guilty about this.
【About price error】:
Due to the wrong backend configuration, prices in some areas are abnormal. We are currently in urgent need of contacting Steam for correct price callbacks.
【About optimization issues】
We are actively repairing known problems and will release patches as soon as possible. At this stage, you can try to adjust them through FAQ first: https://www.bilibili.com/opus/1093016125453631512
If the problem still exists, please join the Bug special group: 912336955 Feedback on your problem, and we will help solve it through customer service, which will also help us locate problems on a larger scale and faster basis.
The official PC configuration is based on the fact that DLSS/FSR is enabled, and the actual demand will be higher.
[About pre-order reward error]:
Due to technical reasons, there are bugs in the reward distribution of ordinary and deluxe versions, which caused players to fail to obtain the corresponding items correctly. We will fix them simultaneously in the next patch and push them as soon as possible.
To express our apology, we will give away a free copy of the game's original soundtrack to all players who purchase the game, and arrange for collection of information to refund users who have purchased the music collection; and in subsequent version updates, it may take some time to produce it, giving players who purchase the luxury version a new exclusive set.
At present, we are working hard to investigate the cause of the problem and start solving it.The team is currently dealing with the above issues with the highest priority, striving to solve and properly handle the issues in the shortest time to ensure the purchasing experience everyone deserves.
We are also continuing to collect and sort out the questions and suggestions reported by players in the community. Please wait and understand with all players, and sincerely apologize to all players again.