Mihayou announced that the PlayStation 4 version of "Genshin Impact" will be removed from the PlayStation Store on September 10, 2025, and will be officially suspended on April 8, 2026, "due to limitations in hardware performance and platform application capacity."The PlayStation 5 version is not affected.

The discontinuation of the PlayStation 4 version will be carried out in three stages: September 10, 2025: The PlayStation 4 version of "Genshin Impact" will be removed from the PlayStation Store (accounts that have been passed before can still be re-established at any time).February 25, 2026: All in-game purchase functions in the PlayStation 4 version of "Genshin Impact" have been terminated.April 8, 2026: All update support for PlayStation 4 version of "Genshin Impact" has been terminated (users will be unable to log in to the game anymore).

Here is miHoYo's complete announcement regarding the termination of the service: