After the release of "Eye of Heart", it has been criticized for various quality issues. Although the developer released an update roadmap and promised to solve the problem as soon as possible, it still cannot calm down the dissatisfaction of players. Currently, the game is "mostly negative" on Steam, with a positive review rate of only 37%.

Recently, Alex Hernandez, the voice actor of Jacob, the protagonist of "Eye of Heart", was interviewed by Check It TV, publicly criticizing the chaos in the semi-finished gaming industry.He believes that developer Build A Rocket Boy should not announce the release before the production of "Eye of Heart" is completed and the full price is charged.

Hernandez is very aware of the players' dissatisfaction and anger, and says he has similar feelings.“For whatever reason, some companies decided to release a game with many problems and then tinker with it afterwards,” he said.A very notorious example before was Cyberpunk 2077.As a player and a consumer, I don’t like this model, nor do I like this model to continue.”

"From a consumer perspective, I believe a lot of people feel this way. I think the long-term damage to their reputation is far more than good, and I think the developer releases a product that is not 100% completed and then charges 100% of the price."

Hernandez recommends developers to improve the game first by releasing free tests or price cuts.